Mobile / Sports
35db1 publishes these legal terms so you understand exactly what governs your account, your transactions and your use of this platform. Access and eligibility depend on your local law and the eligible regions we currently support.
These terms set the rules for every interaction you have with 35db1 — from logging in on your phone to completing a Bank Transfer or Nagad transaction. They do not establish eligibility on their own; whether you can open or maintain an account depends on the laws that apply where you are located. If local law in Bangladesh or any other region restricts or prohibits access to this kind of platform, those restrictions take precedence and it is your responsibility to check them before using the service. Within the scope of eligible access, these terms cover how your account data is handled, what your obligations are as an account holder, and what recourse you have if something goes wrong. Rocket and Nagad transactions processed through your account are subject to the same policy framework as any other account activity — no payment rail sits outside the terms. We update these terms when our service changes or when applicable rules require it. The version published on this page at any given time is the one that governs your account. If you continue using the platform after a material update, that constitutes acceptance of the revised terms. If you disagree with any update, the correct step is to stop using the service and contact support to close your account.
Not every part of your experience sits under the same rule set. This section draws the boundaries clearly so you know which aspects of your account the policy directly governs and which are handled separately.
Login, session management and device continuity across your phone and browser are covered directly by these terms. How you access the platform — whether via mobile browser or a saved session — falls within our policy obligations to you.
Deposits and withdrawals through Nagad, Rocket or Bank Transfer are in scope. The policy governs how those records are stored, how disputes are raised and what information we hold about each transaction linked to your account.
The games, odds displays and promotional notices published on 35db1 are covered by these terms. Content accuracy, availability by region and how we handle corrections to published information all fall within this policy.
Payment processors, game studios and any external service connected to the platform operate under their own terms. We are not responsible for how those third parties handle data or process instructions on their own systems.
You hold specific, actionable rights in relation to your account data and how we handle it. These are not abstract — each one maps to a concrete step you can take through your account or by contacting our support team directly. Reviewing your transaction history is available from the account wallet section on any device; the records there reflect every Nagad, Rocket or Bank Transfer activity logged against your account. If you notice an error in your personal details — name, contact number, registered email — you can raise a correction request through the support route listed on this page. We do not alter records unilaterally; any change to information follows a verification step that we describe to you at the time of the request. If you have a question about how your data is used, send it to us in writing and we will respond through the same channel. Account closure requests are also handled through support and are processed in line with the terms in force at the time you make the request.
Open the account wallet section to see a full log of deposits, withdrawals and transaction statuses. Every Nagad, Rocket and Bank Transfer entry is listed there with its date and reference.
If your registered name, phone number or email is wrong, contact support with the correction. We verify the change before updating anything, and we explain the steps required at that point.
Send your question about data use, retention or policy scope through live chat or email. We respond through the same channel you used, so keep that channel open while your question is being handled.
To close your account, contact support and state your request clearly. The closure process follows the terms current at that time, including any steps required to zero your account wallet before closure completes.
Policy and account queries follow the same support routes available to all account holders. Use the channel that suits the urgency and nature of your question.
Open the chat widget from any page on the platform. State that your query is policy-related so the agent can route it correctly. This is the fastest way to get a response during active support hours.
Send a written query to the support address published in your account settings. Email is the preferred route for formal correction requests or any matter where you need a written record of the exchange.
The help section inside your account lists policy documents, current terms versions and common account management steps. Check there first for answers to standard policy questions before opening a direct support ticket.
We handle your data and account security through the processes described in these sections. Nothing here is a claim we cannot back — each point maps to a practice you can verify through your account or by asking us directly.
We keep account records, including transaction logs for Nagad, Rocket and Bank Transfer activity, for the period required by our operational obligations. When retention is no longer necessary, data is deleted or anonymised. You can ask us what we hold about your account at any time.
We use cookies to maintain your session across your phone and browser. Functional cookies are required for the platform to work. You can manage optional cookie categories through the settings link in the site footer — changes take effect on your next session.
Access to your account requires the credentials you set at registration. We do not share login details or account data with third parties outside of what our published terms permit. If you suspect unauthorised access, contact support immediately through live chat or email.
When we make a material change to these terms, we update the version date on this page and, where practical, notify you through your account. The current published version is always the one in force. Contact support if you have questions about what changed.
These are the policy questions we hear most often. If your question is not covered here, reach us through the support routes listed on this page.
Access and eligibility depend entirely on your local law and the eligible regions we support. We do not make legal determinations on your behalf. Check whether your location permits this type of platform before opening or continuing to use an account.
We hold the registration details you provided, your login history, and transaction records for Nagad, Rocket and Bank Transfer activity. You can request a summary of what we hold by contacting support through email or live chat with your account reference.
Contact support via live chat or email and specify what needs to change. We run a verification step before updating any personal detail. The steps involved are explained to you at the time — we do not alter records without confirming your identity first.
You can submit a deletion or anonymisation request through support. We process it in line with our retention obligations — some records must be kept for a defined period before deletion is possible. Support will explain the timeline when you make the request.
Transaction records linked to your account are retained for the period required under our operational terms, even after closure. You can request a copy of your transaction history before closing. After the retention period expires, records are deleted or anonymised.
The version date on this page updates when terms change. For material changes, we aim to notify you through your account where practical. Continuing to use the platform after a change is published constitutes your acceptance of the revised terms.